Tired
of chasing down technicians for customer checks or invoices? Comfort advisors
or sales staff missing information about installations or not offering
financing on every call? Or do you want to lead your market by having a
business that is fully integrated from the time a customer finds you online
to interacting with them after the sale? This course is designed to help you
achieve your goals. We will discuss the importance of the digital age, how
contractors are growing within this new element, and how you can learn to
implement key processes into your business to help you achieve the “digital”
status. We will cover several key elements, including accounting, website,
field service management, and pre- and post-sale components.
Who Should Attend: General Managers, Owners, Operations Managers, Fleet
Managers, Sales Managers, TSMs, ASMs, RMs Dispatchers, Customer Service
Representatives
Duration: 2 Days
Marketing Summit
Marketing
Marketing can be confusing and expensive. Getting your message out to your market is
harder today than ever before because of the numerous channels available to
consumers. Today, more than ever before, we are living in an experiential
marketplace and need to understand the experience our customers are looking
for.
Marketing Summit participants will work with experts to develop a marketing
strategy for their company, including a branding strategy, customer profile
strategy, media strategy, and messaging strategy for the services they
provide. Once the overall strategy is developed, participants will identify
the advertising resources that are available to them and decide on the
resources that fit best into their budget.
Who Should Attend: Owners, Principals, Managers, Sales Managers, TSMs,
ASMs, RMs, Marketing Managers
Duration: 1 Day
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